Custom Knife Gallery Of Colorado

Order Form - Non U.S. / Int'l Only

 

Please Fill Out All Relevant Information Below

Someone Will Contact You Once We Receive

This Completed Order Form

                                             

 Product(s) Requested

Number of Items    

Item #1  
 Knife Maker *
 Description *
 Price *
   
Item #2  
Knifemaker
Description
Price
   
Item #3  
Knifemaker
Description
Price
   
Item #4  
Knifemaker
Description
Price
   
Item #5  
Knifemaker
Description
Price
 

Customer Contact Information

 Full Name *
 Street Address 1 *
Street Address 2
 City *
 State/Province *
 Country *
 Zip/Postal Code *
 Phone *
 E-Mail Address *
Participate In Our E-Mail

Mailing List?

 Special Requirements
 

Method of Payment

Bank Check / Money Order
VISA, Mastercard or Discover Card (US only)
American Express (US only)
  Paypal - bob_glassman@yahoo.com  (Fee Required)
Bank Wire Transfer
 
* - Required Field
 

Shipping Method

(We Prefer Fedex)

 

Fedex Express 2nd Day (U.S.A. Only)

Fedex Express Standard Overnite (U.S.A. Only)

Fedex Express Priority Overnite (U.S.A. Only)

Fedex International Priority (Not in U.S.A.)

Fedex International Economy (Not in U.S.A.)

Credit Card Information

(Purchases In US & Canada Only)

We Will Contact You

Name On Card: 

Card Number :   We will Contact You By Phone For This  

Exp. Date :        

Billing Address:

City:                  

State:                

Zip Code:          

By Placing this order, you confirm that you have read and understand The Custom Knife Gallery of Colorado Policies Below.


 

Please Review Our Policies Below. For Questions, please email: bob_glassman@yahoo.com or call: 303-904-4471 .

 

 


Company Policies
 

 

Knife Warranties:  Most knife makers guarantee their work to be free from mechanical defects as long as they remain able to make knives. This does not include natural handle materials such as stag, bone, wood, pearl and , which may shrink, crack or discolor with change in temperature, humidity or age. Please consult us before you purchase if you live in an area with extremely low or high humidity.   We can not be responsible for changes in natural Handle materials such as bone, stag, , etc. 

Complete customer satisfaction is our goal with every purchase made with us. Each knife is carefully inspected and securely packed prior to shipping. If there are any problems with your order, please contact us within 24 hours of receipt.

Shipping Policies:  It is always our goal to provide your merchandise in the most expedient and secure manner possible.  To insure safe delivery of your merchandise, we recommend and employ only couriers with the best track record.  Our courier of choice is always Fedex.  If your merchandise must be shipped to a P.O.Box within the U.S., the other option that we offer is USPS Express shipping which is usually overnight to most locations and also on weekends to most large cities.  With regard to insurance, our organization employs a totally independent insurance carrier that underwrites each package that is shipped from our location for domestic orders.  The insurance charge to support this service is 1.00 per 100.00 of product value. Minimum fee is 4.00.   Employing shipping insurance is strongly recommended unless your purchase is only for accessories.  Custom Knife Gallery of Colorado can not be responsible for packages where insurance is refused under any circumstances.

International Orders  Our new shopping cart currently supports U.S. customers only.  Therefore, all orders from International customers should be placed through our international order form or by contacting us through email.  Payment via international orders can be made through Bank Wire Transfer or Non-Descript Paypal Cash Only.  We do not accept credit or debit cards for international orders.

International Shipping: As is not the case for domestic shipping within the U.S., we have no common carrier recommendations for international shipping.  We will follow your final request for shipping method for international carriage, We can not be responsible for loss incurred for any reason due to international shipping restrictions from any courier, customs or regulatory agencies from any forwarding country or within the destination country. Hence, if the item(s) is/are lost in transport or seized, we can not provide a refund or credit toward other merchandise.  We will do everything within our power to assist in the recovery of items that have been stopped from transport.  If the items are permitted to return or pass after seizure, it is the buyer's responsibility to bare any additional shipping charges, service charges, or customs related fines that are incurred over and above the initial shipping quote.  Consult your local  and/or countries customs restrictions before ordering if you are in doubt.

Disclaimer: It is the buyer's responsibility to discover and obey all applicable local, state, federal and international laws in regard to the possession, and or use, of any item purchased from Custom Knife Gallery of Colorado.  By placing an order, the buyer represents that they, he or she is of legal age, and that the products ordered will be used in a lawful manner. Custom Knife Gallery of Colorado assumes no responsibility for any harm or injury resulting from the sale, trade, use or handling of any product purchased from us.

Return Policy: Items Purchased May Be Returned Within 5 Calendar Days For Refund Or Credit of Merchandise only Provided that the merchandise is in the same condition as sold.  There will be no exceptions to this policy.    Prior authorization must be provided before return can occur.  Therefore, please contact us at 303-904-4471 prior to attempting a return.  Phone authorization is required prior to return.   All items must be returned using Guarenteed 2nd day shipping or better with full insurance for the retail value of the item.  Signature confirmation is required. Please do not use PRIORITY MAIL, It is not guaranteed 2 day delivery.  All returns must be received within 5 days of authorization. All returns must be made to the return address on the package.  Do not return to our PO Box.  Failure to follow these instructions will result in a substantial delay in processing your return. Custom Knife Gallery of Colorado will not be responsible for accepting items for return under the following circumstances:

 

1) an item not directly delivered to one of our representatives during an authorized return

2) returns that have been received after the return timeframe (5 days)

3) any unauthorized Returns

4) Upon Delivery of Merchandise, customer verbally or in writing, accepts merchandise as being satisfactory during follow up.

 

Special Orders/Engraving Work: All special orders and engraving work are covered under the maker's warranty.  Special Order merchandise or engraving commissions are not covered under our 5 day return policy.  To insure customer satisfaction, we will make every effort to work with you and the maker of your special order to resolve any issues of dis-satisfaction.  Payment for special orders can be made by either Money Orders, Cashiers Check, Personal Check, Bank Wire Transfer or Western Union.

 

All returns covered under our 5 day return policy  may be subject to a 5% restocking fee.  This policy will be evaluated on a case by case basis and is up to the sole discretion of management.   Shipping is not refundable.

 

 
Custom Knife Gallery of Colorado
Copyright © 2006 Custom Knife Gallery of Colorado LLC -  All rights reserved.
Revised: 11/19/14